Shipping, Returns & FAQ
DELIVERY
Order preparation usually takes 3–5 business days, followed by shipping. Shipping costs and delivery times depend on your delivery address, the items in your order and the available shipping method. Enter your delivery address at checkout to see the current shipping cost, estimated arrival date, applicable taxes and final total before payment. Please use that live estimate for your order; a quote for another address or date may differ.
CANCELLATIONS AND CHANGES
Use the link in your order-confirmation email to edit or cancel while the order has not entered production. Once production starts, changes may no longer be possible.
QUALITY ISSUES
If your bag arrives damaged, defective or incorrect, contact support within 30 days of delivery. Include your order number and clear, well-lit photos of the bag and the issue. Eligible verified issues can be replaced at no cost or refunded.
RETURNS
Each bag is prepared specifically for its order. Fourthwall does not accept returns or exchanges for a change of mind. Contact order support before sending anything back so eligibility and the correct next step can be confirmed. Mandatory consumer rights in your country remain unaffected.
PAYMENT
Available payment methods are shown only in secure checkout and may include card, Google Pay, PayPal and other options supported for your device or location. Shipping, taxes and the final total are visible before you place the order.
WHO HANDLES MY ORDER?
Fourthwall is the merchant of record and handles payment, production, fulfillment and order support for WAYLARO orders.
NEED HELP?
Use the Contact page and include your order number and clear photos when reporting a product issue.